Feds pressed regulator to cut airlines more slack around passenger compensation: docs

MONTREAL — Inside paperwork present the federal authorities pushed for journey guidelines that lower airways extra slack round paying compensation to passengers, regardless of resistance from Canada’s transport regulator.

In 2023, the Canadian Transportation Company drafted laws that will scrap some causes the airways may use to disclaim clients compensation for flight delays or cancellations after they have been required for security functions.

However briefing notes ready for then-transport minister Anita Anand and reviewed by The Canadian Press state that regulators conceded to rolling again some proposed adjustments in order that carriers can be exempt from money penalties if flight disruptions have been resulting from mechanical points or labour strikes.

Obtained via the Entry to Data Act, the paperwork from November 2024 say the federal government was making these exemptions “clear” to the pinnacle of the transportation company and that Anand was “upset” the highest regulator was mentioning the difficulty as soon as once more.

The paperwork and information from a federal registry additionally reveal a heavy lobbying push by airways, with the federal government echoing business issues in its efforts to cut back among the regulator’s reforms, as first reported by CBC Information this week.

Passenger rights advocate Gabor Lukacs argues that authorities stress on the company following that lobbying marketing campaign has failed passengers, leaving them with a narrower vary of compensation choices than travellers in Europe because of what he calls the “loophole” for carriers.

This report by The Canadian Press was first revealed April 1, 2026.

Christopher Reynolds, The Canadian Press

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