Via Rail ‘needs to improve its service’ despite solid management: auditor general

A brand new report from Canada’s auditor normal says Through Rail wants to enhance its service, at the same time as she gave strong marks to the Crown company’s administration practices.

Karen Hogan says that over the previous decade Through has failed to enhance its on-time efficiency, which sank to a dismal 30 per cent within the first three months of 2025, probably discouraging passengers from returning to the service.

The report notes that latest restrictions on practice pace and frequency put in place by monitor homeowners and different companions have contributed to the tardiness.

Hogan additionally highlights weak factors round threat administration and requires enhancements to board governance and strategic planning.

Nevertheless, the auditor normal says the railway reveals “good company administration practices total.”

Through has struggled financially lately, with working prices greater than double its income in 2024.

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