MONTREAL — Air Canada says its customer support workers have ratified a brand new collective bargaining settlement.
The settlement with Unifor applies to about 6,000 workers throughout like contact centres, buyer relations, concierges and different enterprise segments.
The four-year settlement is in impact till Feb. 28, 2030.
The airline says it marks the third collective settlement ratified this yr, following ones with flight operations crew schedulers and in-flight crew schedulers.
Unifor says the settlement delivers robust features, together with 21 per cent in compounded wage will increase, strengthened pensions, higher job safety and extra.
The union says the settlement will see a 12 per cent wage enhance within the first yr, adopted by annual will increase of three per cent in every of the following three years, in addition to a signing bonus upon ratification.
This report by The Canadian Press was first revealed June 12, 2026.
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The Canadian Press
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