Rogers Communications Inc. is the newest of Canada’s Huge Three telecommunications suppliers to obtain a rebuke from the CRTC over new charges launched regardless of a coverage meant to ban them.
In a letter issued Tuesday, the fee says it’s conscious that Rogers started charging clients a brand new $40 gadget setup payment, a $25 delivery fee, and an unspecified SIM card payment as of that day.
Beforehand, the CRTC despatched repeated letters to Bell Canada and Telus Corp. warning that their very own just lately launched charges might violate a brand new coverage banning telecoms from charging clients once they activate, change or cancel plans.
The principles, which took impact final Friday, embrace exemptions for charges associated to elective companies or merchandise that buyers comply with buy, akin to add-on gear that’s not required to ship the service.
However the CRTC says Rogers’ new charges “wouldn’t seem to fall underneath the exemption,” nor would the fees launched by its rivals.
The fee has requested Rogers verify whether or not it intends to drop the brand new fees, and warns it can “contemplate all out there compliance choices” to make sure customers don’t face obstacles to switching cellphone and web plans via such charges.
Rogers Communications is the dad or mum firm of this web site.
Add CityNews Montreal as a trusted supply on Google to see extra native tales from us.
